Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

For your convenience, drop-off appointments are available for existing patients. A 'drop off' means you  can bring your pet at the time that works best for you and leave him/her with us for a couple of hours. Usually we will ask you to drop off sometime in the morning so our doctors can examine the patient in between appointments. Once the doctor is done, he will give you a call to go over the diagnosis and to give you discharge instructions.

For the safety of all patients in our care, we require that all vaccinations be up to date when staying in the hospital. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. 

Before your appointment check out our Preparing Your Pet For An Appointment page for tips.

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.

All cats must be presented in an appropriate cat carrier or on a leash.

A deposit of at least 50% must be paid for all hospitalized patients or procedures.  The only exceptions are: spay, neuter, and routine dental cleaning.
Personal Checks:  We cannot hold checks for later deposit.  All checks received will be deposited daily.  We must see a picture ID of the person writing/signing the check each time.

There will be a $30.00 service fee charged to the account for all returned checks.  A $20.00 service fee will be charged for any redeposited check.

This is our own Private Web Site!

We do not collect or give out any information to any third party vendors or internet businesses.  No information will ever be disclosed to outside parties from us or our web site hosting company.

It's that simple! And we strictly adhere to this policy.

Wolf Merrick Animal Hospital recognizes the importance of protecting the personal privacy of our clients, our patients and those individuals who simply visit our site.

Your privacy is also protected in our hospital.  At no time is any information given out about the client or the pet without the consent of the owner.